Last Updated: 20-05-2026
Welcome to Izhar Jewellery. At Izhar (“we”, “our”, or “us”), your privacy and trust are important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website or make a purchase through our platform.
By using our website, you agree to the terms and conditions outlined in this Privacy Policy.
Information We Collect
When you visit our website, place an order, contact us, or interact with our services, we may collect personal information, including your name, contact information, email address, billing and shipping details, and order history. We may also collect technical information such as your IP address, browser type, device information, and browsing activity on our website.
This information helps us provide a smooth shopping experience, process orders efficiently, improve our services, and maintain the security of our platform.
How We Use Your Information
Your information is used primarily to process orders, facilitate secure payments, coordinate shipping and delivery, respond to customer support requests, and communicate important updates related to your purchase.
We may also use certain information to improve website performance, understand customer preferences, prevent fraudulent activity, and enhance the overall experience offered through Izhar.
Consent
By providing your personal information to place an order, complete a transaction, or contact us, you consent to our collection and use of such information for that specific purpose.
If you wish to withdraw your consent for us to contact you or continue processing your information, you may do so at any time by writing to us at izhar.care@gmail.com
Payment Security
All payments made on our website are processed securely through trusted third-party payment gateway providers, including Razorpay. We do not store your complete debit card, credit card, UPI, banking, or other sensitive payment information on our servers.
Reasonable security measures are maintained to protect your information against unauthorized access, misuse, or disclosure.
Cookies & Website Analytics
Our website may use cookies and similar technologies to improve functionality, enhance user experience, and better understand website traffic and customer interactions.
These technologies help us optimize website performance and improve the services offered through our platform. You may choose to disable cookies through your browser settings, although certain features of the website may not function properly as a result.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
However, limited information may be shared with trusted service providers such as payment gateways, shipping and logistics partners, website service providers, and technology platforms solely for the purpose of operating our business and fulfilling customer orders.
Information may also be disclosed where required by law or regulatory authorities.
Shipping, Refunds & Support
Currently, Izhar ships only within India. Cash on Delivery (COD) is not available at this time.
In the event of an approved refund due to a verified issue with the product, refunds are generally processed within 4–5 business days after the product has been received and inspected by our team. Exchanges are not available currently.
For any concerns related to orders, refunds, or customer support, you may write to us at izhar.care@gmail.com
Data Retention & Security
We retain personal information only for as long as necessary to fulfil orders, provide customer support, comply with legal obligations, and resolve disputes where required.
While we strive to use commercially acceptable methods to safeguard your information, no online transmission or storage system can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites or platforms. Izhar is not responsible for the privacy practices, content, or policies of such external websites.
Users are encouraged to review the respective privacy policies of third-party platforms before sharing personal information.
Changes to This Privacy Policy
We at Izhar reserve the right to modify or update this Privacy Policy at any time. Any changes will become effective immediately upon being posted on this page.
We encourage users to review this page periodically to stay informed about how their information is protected.
Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us at:
Izhar Jewellery
Email: izhar.care@gmail.com